CLUTCH MINORCA CARAMEL

SHIPPING - FREE DELIVERY SHIPPING METHODS Deliveries Worldwide are handled by DHL or UPS. All shipments that are sent by alilamadeinitaly.com are insured against theft and accidental damage. Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist. Please be aware that we cannot deliver to post office boxes. We process and send orders during our main service hours, Monday to Friday, from 8:00 am till 8:00 pm CET and Saturday, from 9:00 am till 6:00 pm CET (with the exception of public holidays). The merchandise will be ready for dispatch three business day after the receipt of payment, at the latest. SHIPPING COSTS AND DELIVERY TIMES All shipping costs for orders are free of charge within: Italy, Switzerland, Europe, US Returns SECURITY Digital security systems ensure the encrypted transmission of your personal data. Furthermore, technical measures protect our website against damages, destruction or unauthorized access. RETURNS RETURNS We hope that you are pleased with your order. If for any reason you are not fully satisfied, you can return any purchases (including reduced items) within 3 days of receipt. Postage must be paid by the sender, and will not be refunded by Alila Made in Italy (this does not affect your statutory rights). STEP 1 Send us an e-mail to info@alilamadeinitaly.com object: RETURNS, you will receive the adress were to mail STEP 2 Insert the item(s) you wish to return in the original packaging STEP 3 Close the package securely and attach the label for the return shipment to the package STEP 4 Send the package with the currier STEP 5 Once we have received the package, we will confirm receipt STEP 6 All approved returns will be credited as soon as possible (currency, account and payment method as used for original purchase)