SHIPPING veni morgan offers complimentary ground shipping via Elta Courier for Greece and DHL for rest of the world on all orders. • all orders ships within 5 business days since the order confirm • veni morgan will only deliver your package to the address that was requested when your order was placed. We don’t re-route any packages. • Please note that we require a signature for all deliveries and therefore do not ship to PO Boxes. • Please note that these services are unavailable for Saturday and Sunday delivery.. • We are unable to ship to FPO/APO addresses. • In observance of National Holidays we will not be shipping orders on the following days: October 28th March 25th Christmas Day- December 25th RETURNS All items can be returned within 15 days of receipt except for sale priced and Final Sale items. To return an item, please fill out the packing slip and include it in your package. All returns must be in their original condition and packaging, have tags attached, authenticity cards and original proof of purchase enclosed, be complete with all parts and accessories. Indicate your reason for returning the goods on the return form and send it to us along with the items. Keep the proof of postage containing the tracking number of your parcel until receipt of the refund for your return. Please note that it may take up to one billing cycle for your credit to appear on your account. All full priced item(s) can be returned within 15 days of receiving your order. Returns outside this timeframe may be accepted at the sole discretion of veni morgan. Once your return has been checked and processed at the warehouse, you will be notified via e-mail. The refund will be processed to the PayPal account originally used for payment. Once your return has been checked and processed by our warehouse you will receive a notification by e-mail. The refund will be processed to the PayPal account originally used for payment. Please note that if you have received a gift and would like to return it for a refund, the person who originally purchased the gift will receive the refund.