In case you receive a defective item, you are entitled to replacement or reimbursement in case your product is no longer available. The defective item can be returned at our expenses. You can contact Customer Service within 10 days from the delivery date. In case you intend to employ the right of withdrawal (Art. 64 of Legislative Decree No. 206/2005), delivery costs will be at your charge. We suggest you an insured delivery because the responsibility of the goods is yours meanwhile the items reach our office. Every return must be approved by our Customer Service, otherwise, NOBAHAR DESIGN won’t accept the parcel. The return authorization e-mail must be inside your parcel. NOBAHAR DESIGN will not accept returned items worn, without labels and packaging or with obvious signs of previous use. After verification, NOBAHAR DESIGN will refund you the amount you have paid for the item which may take place not later than 30 days after receipt of the above-mentioned products.