mako in nero black leather

PAYMENT & ORDERING 01. DOES veni morgan HAVE SEASONAL SALES? veni morgan offers seasonal sales twice a year. To receive notifications for exclusive, personalized invitations prior to the start of our sales, as well as for other promotions and events, please subscribe. Please note that we are unable to offer price adjustments on items originally purchased during a sale, or on any special promotional items that have been temporarily reduced in price. All sale items are final sales and will not be exchangeable or refundable. 02. DO YOU OFFER PRICE ADJUSTMENTS OR PRICE MATCHING? We do not offer price adjustments or price matching. 03. IS MY ORDER INSURED? veni morgan insures all items against theft and accidental damages while in transit to the designated shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. If your box is damaged upon arrival, we recommend that you refuse the delivery, or make a note that you are accepting a damaged box when signing for the package. In case you need further help or assistance, please write us an e-mail at info@venimorgan.com or +30 693 7155 450 05. HOW DO I KNOW IF MY ORDER IS BEING PROCESSED? Receipt of the Order Confirmation email lets you know that your order is being processed. The Shipping Confirmation email tells you that your order has left the warehouse and is on its way to your shipping address. 08. CAN I CHANGE / CANCEL MY ORDER? Unfortunately, after receipt of the Shipping Confirmation email, you will not be able to change/cancel your order .For technical reasons, it is not possible to change your order once it has shipped. We therefore ask you to please check your shopping bag carefully before finalizing your order. Please contact our Customer Service department at info@venimorgan.com or +30 2735 091968 RETURNS 01. HOW CAN I RETURN AN ORDER? All items purchased in the veni morgan online store can be returned within 15 days of receipt except for sale priced and Final Sale items. To return an item, please fill out the packing slip and include it in your package. All returns must be in their original condition and packaging, have tags attached, authenticity cards and original proof of purchase enclosed, be complete with all parts and accessories. Indicate your reason for returning the goods on the return form and send it to us along with the items. Keep the proof of postage containing the tracking number of your parcel until receipt of the refund for your return. Please note that it may take up to one billing cycle for your credit to appear on your account. Your return package will be accepted at any FedEx service provider or other locations that accept FedEx packages for shipment. For more information, please visit our Shipping & Returns page HERE 02. HOW LONG DO I HAVE TO RETURN A PRODUCT? All full priced item(s) can be returned within 15 days of receiving your order. Returns outside this timeframe may be accepted at the sole discretion of veni morgan. 03. HOW DO I KNOW THAT YOU HAVE RECEIVED MY RETURNED SHIPMENT? Once your return has been checked and processed at the warehouse, you will be notified via e-mail. The refund will be processed to the PayPal account originally used for payment. 04. WHEN WILL I GET MY MONEY BACK? Once your return has been checked and processed by our warehouse you will receive a notification by e-mail. The refund will be processed to the PayPal account originally used for payment. Please note that if you have received a gift and would like to return it for a refund, the person who originally purchased the gift will receive the refund. 05. IS IT POSSIBLE TO RETURN A PRODUCT THAT HAS NOT BEEN ORDERED FROM THE ONLINE STORE? Items purchased from a retail store cannot be returned to the veni morgan online store